Last Updated: August 2026
Roadmap to Health (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase products, or interact with us.
This policy complies with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information including:
- Full name
- Postal and delivery address
- Email address
- Telephone number
- Billing information
- Purchase history
- Account login details
- Information submitted through contact forms
- Information provided when subscribing to newsletters
- Technical information such as IP address, browser type and device information
- Website usage through cookies and analytics
We do not intentionally collect sensitive health information unless you voluntarily provide it when contacting us.
How We Collect Information
We collect information when you:
- Purchase products
- Create an account
- Subscribe to our newsletter
- Contact us
- Complete forms
- Leave reviews
- Browse our website
- Accept cookies
How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Respond to enquiries
- Improve our products and services
- Send order confirmations
- Send promotional emails (only where you have consented)
- Detect fraud and improve website security
- Meet legal obligations
Payment Information
Payments are securely processed through trusted third-party payment providers.
Roadmap to Health does not store your complete credit card details.
Cookies
Our website uses cookies to:
- Remember shopping cart contents
- Save customer preferences
- Improve website performance
- Analyse visitor behaviour using analytics tools
- Support marketing and advertising campaigns
You may disable cookies in your browser, although some website features may no longer function correctly.
Third-Party Services
We may share limited information with trusted providers including:
- Payment gateways
- Shipping providers
- Website hosting services
- Email marketing platforms
- Analytics providers
- WooCommerce extensions
These providers only receive information necessary to perform their services.
Marketing Communications
If you subscribe to our mailing list, we may send information about:
- New products
- Promotions
- Health resources
- Company news
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Security
We take reasonable steps to protect your personal information using industry-standard security measures including secure hosting, SSL encryption and restricted access.
While we strive to protect your information, no online transmission can be guaranteed as completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections where necessary.
Please contact us using the details below.
Overseas Disclosure
Some of our service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information receives appropriate protection.
Children’s Privacy
Our website is not intended for children under 16 years of age.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this website.
Contact Us
If you have questions about this Privacy Policy or wish to access or update your information, please contact:
Roadmap to Health
Website: www.roadmaptohealth.com.au
Email: info@roadmaptohealth.com.au